Wesend Cookie Policy
Last Updated: July 2026
1. What this policy covers
This Cookie Policy explains how Wesend uses cookies, pixels, SDKs, local storage, and similar technologies on the wesend.chat website, landing pages, help pages, and account areas where this policy is displayed.
These technologies may be used by Wesend and by selected third-party providers that support security, authentication, analytics, advertising, and service performance.
2. Why we use cookies and similar technologies
Wesend uses cookies and similar technologies for the following purposes:
Strictly necessary
These technologies are required for the operation, security, and integrity of the service. They may be used for login sessions, authentication, bot protection, fraud prevention, load balancing, network security, and remembering cookie consent choices.
Strictly necessary technologies are always active because the service cannot function properly without them.
Preferences
These technologies remember choices you make, such as language, interface preferences, and similar settings, to improve your experience.
Where a preference is requested by you and is necessary to provide that preference, it may be used without additional consent. In other cases, Wesend may rely on your cookie choices where required by law.
Analytics
These technologies help Wesend understand how visitors and customers use the website and account areas, diagnose issues, measure performance, and improve the product.
Where required by applicable law, analytics technologies are used only after you provide consent.
Advertising
These technologies help measure campaign performance, attribute conversions, support remarketing, and improve advertising effectiveness.
Advertising technologies are used only where lawfully consented.
3. How to manage cookies
You can manage your cookie choices through the Wesend cookie banner or preference centre, where available.
You can also control cookies through your browser settings. Blocking or deleting some cookies may affect site functionality, security features, login flows, saved preferences, or your ability to use certain parts of the service.
Where required, Wesend will not place or activate non-essential cookies unless you have given consent.
4. Third-party technologies
Some cookies and similar technologies used on Wesend properties are provided by third parties that support analytics, advertising, security, authentication, and infrastructure.
Depending on the service, those third parties may process data under their own privacy notices and contractual terms. For more information about the providers Wesend uses, please see the Wesend Subprocessor and Service Provider Register.
5. Categories of cookies and similar technologies
| Category | Purpose | Example providers | Consent required? |
|---|---|---|---|
| Strictly necessary | Authentication, login sessions, bot protection, security, load balancing, and storing consent choices | Wesend, OVHcloud, Cloudflare, Google Sign-In | No |
| Preferences | Remembering user settings and interface choices | Wesend | Usually no, depending on the setting and applicable law |
| Analytics | Traffic measurement, usage analytics, diagnostics, and session analysis | Google Analytics, Microsoft Clarity, PostHog | Yes, where required by applicable law |
| Advertising | Campaign attribution, conversion tracking, remarketing, and ad performance measurement | Meta Ads, Meta Pixel | Yes |
6. Cookie register
The table below describes the main cookies and similar technologies currently used by Wesend. Exact cookie names may vary over time as providers update their services.
| Category | Provider | Example purpose | Duration | Consent required? |
|---|---|---|---|---|
| Strictly necessary | Wesend | Session management, authentication, security, and storing cookie preferences | Session or up to 12 months, depending on function | No |
| Strictly necessary | Cloudflare | Security, bot protection, challenge verification, and abuse prevention, including Turnstile-related functionality where implemented | Session to limited persistent period, depending on configuration | No |
| Strictly necessary | Google Sign-In | Authentication and login through Google account access | Session or as required for authentication flow | No |
| Analytics | Google Analytics | Website and product usage measurement, traffic analytics, and performance reporting | Varies by cookie and configuration | Yes |
| Analytics | Microsoft Clarity | Session analysis, diagnostics, product and website usage insights, and session replay functionality | Varies by cookie and configuration | Yes |
| Analytics | PostHog | Product analytics, event tracking, feature usage analysis, and diagnostics | Varies by cookie and configuration | Yes |
| Advertising | Meta Pixel / Meta Ads | Conversion tracking, attribution, campaign measurement, and remarketing | Varies by cookie and configuration | Yes |
7. Consent choices
When you first visit Wesend, you may be presented with a cookie banner that allows you to accept all cookies, reject non-essential cookies, or manage preferences by category.
Strictly necessary technologies remain active regardless of your choice because they are required for the secure operation of the service.
If you withdraw consent, Wesend will stop using non-essential technologies to the extent required by law and applicable technical implementation.
8. Changes to this policy
Wesend may update this Cookie Policy from time to time to reflect changes in law, technology, or the services used to operate the platform.
Any material changes will be published on this page with an updated effective date where appropriate.